Privacy Policy

Privacy Policy — Keystone Roofing

Effective Date: April 2026

Keystone Roofing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, advertisements, and communication channels.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Physical address
  • Any information you submit through forms or messages

Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited and time spent on our website
  • Cookies and tracking data

2. How We Use Your Information

We use the information we collect to:

  • Provide roofing estimates and services
  • Schedule inspections and appointments
  • Respond to inquiries and customer service requests
  • Send updates related to your service request
  • Improve our website, advertising, and customer experience
  • Run marketing campaigns (including retargeting ads)

3. SMS, Calls, and Communication Consent

By submitting your information, you consent to be contacted by Keystone Roofing via:

  • Phone calls
  • Text messages (SMS/MMS)
  • Email
  • Automated messaging systems (where applicable)

Message and data rates may apply. You may opt out at any time by replying “STOP” to text messages or contacting us directly.

4. How We Share Information

We do not sell your personal information.

We may share your information with:

  • Licensed roofing contractors or service partners
  • Insurance claim support partners (if applicable)
  • Service providers who assist with marketing, analytics, or scheduling
  • Legal authorities if required by law

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Track user behavior for analytics
  • Run advertising campaigns through platforms such as Meta and Google

You can disable cookies through your browser settings.

6. Advertising and Remarketing

We may use third-party platforms such as:
Meta Platforms Inc.
Google LLC

These platforms may use cookies or tracking pixels to show you relevant ads based on your interactions with our website or content.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Opt out of marketing communications
  • Restrict or object to data processing

To exercise these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Keystone Roofing
Phone: 703.994.7593
Email: info@keystoneroofingva.com
Service Area: DC, Maryland, and Virginia